Step by Step to Managing Risk in the Federal IT Supply Chain
It’s a perilous world in information systems today. Threats can arise from cradle to grave in the IT life cycle. Critical systems can be compromised internally – within firmware and software – or during the logistical processes of IT configuration, deployment, and maintenance. Threats can be maliciously intentional, as with attacks from malware – or more in the nature of neglectful, as with the lack of transparency and control.
Yet as serious as these risks are, federal users can significantly mitigate them through smart use of a Supply Chain Risk Management (SCRM) model in the IT supply chain. (more…)
A Q-wrx Case Study in Quality IT Processes for Regulatory Compliance
Our previous blog post introduced Q-wrxSM, Dynamic’s innovative approach to IT supply and services. Q-wrx is especially used by our customers to help comply with IT regulatory and quality demands. Now we’d like to share with you a real-world example of Q-wrx in action.
This particular Q-wrx customer is the CIO for the government contracting arm of a FORTUNE 50 health insurance and information systems company. In recent years he has seen his division’s responsibilities steadily grow. Then came the Affordable Care Act – and even greater demands on the CIO’s staff. Pressure was particularly strong for the division’s desktop engineering team. (more…)
For Compliance, a Focus on Quality IT Processes Can Prove Key
Organizations of all kinds aim to optimize quality and minimize risk in the IT supply chain. This goal, for most, is a given – or if not, it almost certainly should be. Yet some organizations have even more reasons to get their IT just right. These are organizations in regulated markets. Their IT assets and configurations may be held to the highest quality and security compliance requirements of the government regulations guiding their operations. Or they may need to meet the self-regulating standards of their specific industries. (more…)
Let Confidence, Not Fear, Guide You to the Right Suppliers
Some years ago, at an industry conference, the direct marketing guru Herschell Gordon Lewis told his audience that, in all of his many years in business, he had found only five true motivators for business-to-business purchasing of goods and services.
One key motivator, he said, is pride. The buyer simply wants to have the very best products, and work with the very best suppliers – often as a reflection of the buyer’s own strived-for excellence.
Another motivator can be guilt. That is: “This provider once bent over backward to help me out with an urgent need. Now may be the time repay the favor.” This, as I recall, was Lewis’s least common motivator – but occasionally a compelling one.
Sometimes a B2B buyer may want to feel part of a community. (more…)
Goal: Deliver Exactly What the Customer Needs – No More, No Less – So Value Is Optimized
Elsewhere on our website, you’ll see references to the term “design to value.” Dynamic does indeed strive to design our service offerings for optimum value to our customers. Basically, our aim is to help our customers control their IT costs, yet without sacrificing quality. It’s a philosophy that drives all we do in customer support from day to day to day.
We have “design to value” consistently in mind for every size and style of customer, at every stage of our business relationship. This, of course, means fulfilling our customers’ IT orders completely, accurately, and promptly, from a trusted source committed to quality. And it extends well beyond that – to providing full-scale IT lifecycle management services for those whose ongoing organizational success strongly depends on it. (more…)
Frustrated Trying to Sell IT-based Medical Devices to the Federal Government? Consider This Possibility …
Sometimes business opportunities can present themselves in surprising ways. Connections may arise between customer needs and solutions that don’t initially seem linked. Here’s an example …
Earlier this year, Dynamic Computer Corporation was selected as a Prime Contractor under SEWP V, the government-wide acquisition contract managed by the National Aeronautics and Space Administration (NASA). Since then we have fielded many requests for quotations from federal and defense agencies. There can be as many as 100 or more RFQs per day. And we have already received significant orders from the SEWP V contract.
Meanwhile, Dynamic has been providing integrated IT for high-tech medical devices for nearly two decades. Along the way, we have heard from a number of medical device manufacturers about how frustrating it can be to sell their equipment to federal healthcare facilities through other government contracting vehicles – particularly GSA.
Now here’s how these two points are connected … (more…)